Your personal information matters. This Privacy Policy explains exactly what data j9999 collects from Pakistani players, why we collect it, how it is stored and protected, who has access to it, and what your rights are — including how to request that we delete it.
Before reading the full policy, here are the six privacy principles that shape every data-related decision we make at j9999.
j9999 never stores your Easypaisa PIN, JazzCash password, bank account number or card CVV. All payment data is processed by certified payment gateways using tokenisation — your financial credentials never pass through j9999's servers in raw form.
j9999 does not sell, rent or trade the personal information of Pakistani players to any third party for commercial purposes. Your name, CNIC details, mobile number and betting history are used only to operate your j9999 account and comply with our legal obligations.
Every piece of data transmitted between your device and j9999 — whether you are placing a PSL bet, depositing PKR or updating your account details — is protected by 256-bit SSL encryption, the same standard used by major banks worldwide.
If you receive promotional emails or SMS messages from j9999 and no longer want them, you can unsubscribe at any time directly from your account settings. We will process the opt-out within 48 hours and you will not receive further marketing communications.
Pakistani players can request that j9999 delete their personal data at any time, subject to our legal retention obligations. Requests are handled within 30 days. Where deletion is not possible due to regulatory requirements, we will explain why and tell you how long the data will be retained.
j9999 only collects the data that is genuinely necessary to operate your account, verify your identity and process your transactions. We do not collect data "just in case" it might be useful later. If we ask for something, there is a specific, documented reason for it.
This Privacy Policy applies to j9999, the online betting and casino platform available at j9999.im, and all related mobile-optimised versions of the site. When we say "j9999," "we," "us" or "our," we are referring to the operator of the j9999 platform and the controller of the personal data it processes.
This policy applies to all Pakistani players who register an account, browse the j9999 website without registering, contact our support team, or interact with j9999 in any way that involves providing personal information. It covers all personal data we hold about you, regardless of how it was collected — whether through account registration, bet placement, customer support conversations, payment transactions or website usage analytics.
We know privacy policies are often written in language that is difficult to follow. We have tried to write this one clearly and directly so that any Pakistani player can read it and actually understand what is happening with their information on j9999.
j9999 collects personal data in three main ways: information you provide directly when registering or contacting us, data generated automatically when you use the platform, and information from third-party verification services. Here is a breakdown of each category:
| Data Category | Examples | How Collected | Type |
|---|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | Registration & KYC | Required |
| Contact Data | Pakistani mobile number, email address | Registration | Required |
| Transaction Data | Deposit amounts, withdrawal requests, bet history | Platform activity | Required |
| Device & Usage Data | IP address, device type, browser, pages visited | Automatic / cookies | Auto-collected |
| Communications Data | Support chat logs, emails, complaint records | Support interactions | When you contact us |
| Verification Data | CNIC image, proof of address, selfie for KYC | KYC process | Required for withdrawal |
j9999 does not collect sensitive categories of personal data such as political opinions, religious beliefs or biometric data beyond what is required for standard identity verification. We do not require Pakistani players to provide information beyond what is listed in the table above.
Every piece of data j9999 collects has a documented purpose. Here are all the ways we use the information we hold about Pakistani players:
j9999 processes personal data on the following legal grounds, depending on the nature of the processing:
Withdrawing marketing consent does not affect your ability to use j9999 or the validity of any processing that occurred before the withdrawal. Your account remains fully active after you opt out of marketing.
Payment data deserves special attention because it is the category of data Pakistani players are most concerned about. Here is exactly how j9999 handles the financial information associated with your Easypaisa, JazzCash, bank transfer and card transactions:
When you initiate a deposit or withdrawal on j9999, you are redirected to a secure payment gateway operated by a certified payment processor. j9999 never sees your Easypaisa PIN, JazzCash wallet password, bank account login credentials or full card number. These details go directly from your device to the payment processor's encrypted servers.
What j9999 does store is the transaction record — the date, amount in PKR, payment method type (e.g., "Easypaisa") and whether the transaction was successful. This record is stored in our encrypted transaction database and is necessary to reconcile your account balance and comply with our financial record-keeping obligations. It cannot be used to initiate new transactions on your payment accounts.
Easypaisa and JazzCash use their own security protocols and OTP-based verification for all transactions. j9999 integrates with these services via their official APIs. At no point does j9999 have the ability to initiate transactions on your behalf or access your mobile wallet independently.
j9999 takes third-party data sharing seriously. We will never sell your personal information or share it for commercial purposes. The only circumstances in which j9999 shares data with third parties are as follows:
All third parties who process data on j9999's behalf are subject to data processing agreements that require them to protect your information to the same standard as j9999 and restrict them from using it for any purpose other than the one for which it was shared.
j9999 retains personal data for as long as is necessary for the purpose for which it was collected, subject to any legal obligations that require longer retention. The following retention periods apply:
When data is no longer required, j9999 securely deletes or anonymises it so that it can no longer be linked to you as an individual. We do not retain personal data indefinitely.
j9999 uses cookies and similar tracking technologies on its website. These are small files stored on your device that help us provide a better, more personalised experience. Here are the types of cookies we use:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Keeping you logged in, session security, fraud prevention signals | No — required for j9999 to function | |
| Understanding how Pakistani players navigate j9999 so we can improve the platform | Yes — via cookie preferences | |
| Remembering your language preference, display settings and responsible gaming limits | Yes — but some features may not work | |
| Personalising promotions and PSL offers shown to you on j9999 (only with consent) | Yes — requires your opt-in consent |
You can manage your cookie preferences at any time through your browser settings. Disabling analytics and marketing cookies will not affect your ability to use j9999's core betting and casino features. Disabling essential cookies may prevent certain security and session functions from working correctly.
Most Pakistani j9999 players access the platform via mobile. Cookie settings on mobile browsers work the same way as on desktop — check your browser's privacy settings to manage cookies on your Android or iOS device.
Pakistani players on j9999 have the following rights in respect of their personal data. You can exercise any of these rights by contacting us at support@j9999.im:
Request a copy of all personal data j9999 holds about you. We will provide this in a readable format within 30 days of your request.
If any information j9999 holds about you is inaccurate or out of date — your mobile number, address or date of birth — you have the right to request a correction.
Request deletion of your personal data. Where we are legally required to retain records (e.g., transaction history for AML purposes), we will explain the exception clearly.
In certain circumstances, you can ask j9999 to pause processing your data — for example, while a dispute is being investigated.
Request your personal data in a structured, commonly used machine-readable format so you can transfer it to another service provider if you wish.
Object to j9999 processing your data for direct marketing or on the basis of legitimate interests. Marketing opt-outs are effective within 48 hours.
To exercise any of these rights, email support@j9999.im with the subject line "Data Rights Request" and your registered Pakistani mobile number. We will acknowledge your request within five business days and complete it within 30 calendar days. There is no charge for making a data rights request.
j9999 is strictly for adults aged 18 and over. We do not knowingly collect, process or retain personal data from anyone under 18 years of age. If j9999 discovers that an account has been created by a minor, or that a minor's personal data has been collected inadvertently, we will immediately close the account, delete the data and return any deposited funds in accordance with our legal obligations.
If you believe a minor in your household has registered on j9999, please contact us immediately at support@j9999.im. We take the protection of minors extremely seriously and will act on any such report as a priority.
Parents and guardians in Pakistan are encouraged to use parental control software on shared devices to prevent underage access to j9999 and similar platforms. Our Responsible Gaming page has further guidance on protecting younger family members.
j9999 maintains a comprehensive set of technical and organisational security measures to protect the personal data of Pakistani players from unauthorised access, loss, disclosure or destruction:
If you notice suspicious activity on your j9999 account, receive unexpected communications claiming to be from j9999, or suspect a security issue with the platform, contact us immediately at support@j9999.im. Do not share your account credentials with anyone, including individuals claiming to be j9999 staff.
j9999 may update this Privacy Policy from time to time to reflect changes in our data practices, new regulatory requirements or improvements in how we protect player information. All changes will be posted on this page with an updated effective date at the top.
For material changes — those that significantly affect your privacy rights or how j9999 uses your data — we will notify active Pakistani players via email or a prominent notice within the j9999 platform before the change takes effect, giving you at least seven days to review the update before it applies to your account.
Your continued use of j9999 after a policy update is posted constitutes acceptance of the revised policy. If you disagree with a change, you have the right to close your account and request withdrawal of your remaining balance before the effective date.
If you have any questions about this Privacy Policy, want to exercise your data rights, have a concern about how j9999 is handling your personal information, or wish to report a suspected data breach, please contact our Data Protection team:
j9999 takes every privacy query from Pakistani players seriously. If you are not satisfied with our response to a data rights request or privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in the jurisdiction of your residence.
Register in under a minute. Deposit via Easypaisa or JazzCash. Bet on PSL, play live casino and win in PKR — all under the privacy protections you have just read about.